One problem firms face is negative SEO. Customers place complaints about the product and search engines pick it up. This can ruin your business so keep an eye out for any new stories about your company.
If you see a pice of damaging information, try to work with the customers. It may be that they will pull the story after they get a refund for a defective product. There are other more aggressive measures such as lawsuits that can be used as well.
Your online reputation is important.
Subscribe to:
Post Comments (Atom)
0 comments:
Post a Comment